Refund Policy

The Flower Den handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Products sold on this website are a perishable, natural item and flowers life span is dependent on species, resulting in some flower varieties living longer than others. Flowers are a product of nature; availability is dependent on season and markets. As a result, not all goods produced are as pictured on our website. By accepting these terms and conditions you are acknowledging there may be discrepancies between images and produced goods.